AI City Travel Privacy Policy Effective Date: October 15, 2025
At AI City Travel, your privacy is paramount. This Privacy Policy details how we collect, use, disclose, and manage your personal information across our online services, including our website and any future mobile applications. We are committed to protecting your privacy and handling your data with the utmost care, in full compliance with Canadian privacy laws — specifically the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
As a travel company based in Victoria, British Columbia, facilitating services that often involve cross-border data transfers, we adhere to the highest standards of privacy protection.
1. Who We Are Responsible Entity: AI City Travel
Official Address: Victoria, BC, Canada
Contact for Inquiries: info@aicitytravel.com
2. Key Terms Explained Personal Information: Any information about an identifiable individual, such as name, address, email, phone number, travel preferences, payment data, IP address, or device information.
Processing: Any operation performed on personal information, including collection, use, disclosure, storage, or deletion.
Organization: Refers to AI City Travel.
User/Individual: Any person whose personal data is collected or processed by AI City Travel.
Third Party: Any entity other than AI City Travel or the user.
3. Data We Process and Purpose of Processing We collect only the information necessary to provide and improve our services.
Types of Data:
AI City Travel is responsible for all personal data under its control. A Privacy Officer oversees compliance and employee training.
Privacy Officer Contact:
📧 info@aicitytravel.com
📍 Victoria, BC, Canada
4.2 Identifying Purposes:
We identify the purpose of data collection before or at the time of collection (see Section 3.2).
4.3 Consent:
We obtain express or implied consent for data collection and use.
You may withdraw consent at any time (subject to legal or contractual limits).
4.4 Limiting Collection:
We collect only data necessary for stated purposes.
4.5 Limiting Use, Disclosure, and Retention:
We retain data only as long as required by law or business needs, then securely delete or anonymize it.
4.6 Accuracy:
We ensure data accuracy and encourage users to inform us of any updates.
4.7 Safeguards:
We use robust physical, organizational, and technological measures, including encryption, firewalls, secure servers, and routine audits.
4.8 Openness:
This Privacy Policy is publicly available and outlines our privacy management practices.
4.9 Individual Access:
You can request access to your data or corrections by contacting our Privacy Officer.
4.10 Challenging Compliance:
Concerns may be addressed to our Privacy Officer or the relevant authorities below:
Types of Cookies:
7. Data Deletion and Retention We delete data when it is no longer needed or legally required to retain.
To request deletion, contact info@aicitytravel.com — we will respond promptly.
8. Your Rights You have the right to:
10. Contact Information Privacy Officer — AI City Travel
📧 info@aicitytravel.com
📍 Victoria, British Columbia, Canada
Regulatory Contacts:
At AI City Travel, your privacy is paramount. This Privacy Policy details how we collect, use, disclose, and manage your personal information across our online services, including our website and any future mobile applications. We are committed to protecting your privacy and handling your data with the utmost care, in full compliance with Canadian privacy laws — specifically the federal Personal Information Protection and Electronic Documents Act (PIPEDA) and British Columbia’s Personal Information Protection Act (PIPA).
As a travel company based in Victoria, British Columbia, facilitating services that often involve cross-border data transfers, we adhere to the highest standards of privacy protection.
1. Who We Are Responsible Entity: AI City Travel
Official Address: Victoria, BC, Canada
Contact for Inquiries: info@aicitytravel.com
2. Key Terms Explained Personal Information: Any information about an identifiable individual, such as name, address, email, phone number, travel preferences, payment data, IP address, or device information.
Processing: Any operation performed on personal information, including collection, use, disclosure, storage, or deletion.
Organization: Refers to AI City Travel.
User/Individual: Any person whose personal data is collected or processed by AI City Travel.
Third Party: Any entity other than AI City Travel or the user.
3. Data We Process and Purpose of Processing We collect only the information necessary to provide and improve our services.
Types of Data:
- Inventory Data: Name, address, nationality — for managing bookings.
- Contact Data: Email and phone number — for communication.
- Travel Data: Preferences, destinations, loyalty numbers — for personalizing itineraries.
- Payment Data: Billing and payment details (processed via secure third parties).
- Technical Data: Device, IP, browser, and analytics data for performance and security.
- Content Data: Communications and feedback with our support team.
- Service Delivery – process bookings, create itineraries.
- Communication – respond to requests and send updates.
- Security – prevent fraud and ensure safe access.
- Personalization – tailor services and AI suggestions.
- Marketing & Analytics – analyze trends and send offers (with consent).
- Legal Compliance – comply with applicable laws.
AI City Travel is responsible for all personal data under its control. A Privacy Officer oversees compliance and employee training.
Privacy Officer Contact:
📧 info@aicitytravel.com
📍 Victoria, BC, Canada
4.2 Identifying Purposes:
We identify the purpose of data collection before or at the time of collection (see Section 3.2).
4.3 Consent:
We obtain express or implied consent for data collection and use.
You may withdraw consent at any time (subject to legal or contractual limits).
4.4 Limiting Collection:
We collect only data necessary for stated purposes.
4.5 Limiting Use, Disclosure, and Retention:
We retain data only as long as required by law or business needs, then securely delete or anonymize it.
4.6 Accuracy:
We ensure data accuracy and encourage users to inform us of any updates.
4.7 Safeguards:
We use robust physical, organizational, and technological measures, including encryption, firewalls, secure servers, and routine audits.
4.8 Openness:
This Privacy Policy is publicly available and outlines our privacy management practices.
4.9 Individual Access:
You can request access to your data or corrections by contacting our Privacy Officer.
4.10 Challenging Compliance:
Concerns may be addressed to our Privacy Officer or the relevant authorities below:
- Office of the Privacy Commissioner of Canada (OPC): https://www.priv.gc.ca/
- Office of the Information and Privacy Commissioner for British Columbia (OIPC BC): https://www.oipc.bc.ca/
- Third-Party Providers: Airlines, hotels, car rentals, payment processors — all bound by privacy contracts.
- Business Transfers: In case of merger or sale, your data will remain protected.
- Legal Requirements: Disclosure may occur if required by law or authorities.
- Cross-Border Transfers: Data may be processed outside Canada under equivalent safeguards.
Types of Cookies:
- Essential — site functionality.
- Analytical — traffic insights.
- Functional — save preferences.
- Advertising — personalized ads (optional).
7. Data Deletion and Retention We delete data when it is no longer needed or legally required to retain.
To request deletion, contact info@aicitytravel.com — we will respond promptly.
8. Your Rights You have the right to:
- Access or correct your personal information;
- Withdraw consent;
- File a complaint with our Privacy Officer or with OPC / OIPC BC.
10. Contact Information Privacy Officer — AI City Travel
📧 info@aicitytravel.com
📍 Victoria, British Columbia, Canada
Regulatory Contacts:
- Office of the Privacy Commissioner of Canada (OPC) — https://www.priv.gc.ca/ — 1-800-282-1376
- Office of the Information and Privacy Commissioner for British Columbia (OIPC BC) — https://www.oipc.bc.ca/ — (250) 387-5629 — info@oipc.bc.ca
© 2025 AI City Travel. All Rights Reserved.
Based in Victoria, British Columbia, Canada.
Contact: info@aicitytravel.com
Based in Victoria, British Columbia, Canada.
Contact: info@aicitytravel.com
Explore
